Frequently Asked Questions

How to search products?

Search for items by inserting the product name or keyword into the Search Bar at the top of any page. Try to insert a common description. The more keywords you use, the less products you will receive in the results page. Once you have found an item you are interested in, simply click the product name or the product image for more detailed description and its features.

How are shipping costs calculated?

Transportation costs are calculated based on method of trasnportation (air, sea or land) and product weight / volume. Different shipping/courier companies have different rates, therefore it is good to check and compare which is most acceptable and economical. If you need more information regarding to how the transportation cost is calculated please feel welcome to contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

Buyer protection is a certain number of guarantees which enable our customers to purchase products on our web-shop with confidence and trust

You are protected when:

  • The product which you order do not arrive within the time promised by the seller.
  • The product which you receive is not comply with the description.
  • The product which you receive and has been described to be genuine is fake.
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